We aren't yet shipping outside of the EU. BUT you can check on Amazon or other e-commerce platforms to see if they have MOYU notebooks in stock.
Delivery timelines
Within the Netherlands
Ordered before 16:00 → We ship your order the same day. You will receive it within one working day.
Ordered after 16:00 → We ship your package the next working day. You can expect it within two working days.
Outside the Netherlands
It depends → You can expect your order to arrive within five working days. However, sometimes it takes a bit longer. We do everything we can to deliver your order as quickly as possible.
Do you have any questions about your order? Send us an email at hello@moyu.rocks. We will get back to you as soon as possible.
Returns
Our Return Policies
We can only think of two reasons why you would send your MOYU back. One, you don't like the product, or two, the product arrived damaged. Either one rarely happens, but you might be one of the exceptions.
Damaged product returns
Let's say your product arrives damaged. Then it goes without saying you can send it right back, and we will send you a brand new notebook free of charge.
Not happy returns
Is your product not what you expected, or do you want a different color or design? Then you can return your order within 30 days of the purchase date, and we'll swap it for free. In this case, you pay for the shipping costs. The price is the same as the shipping fee.
Important exception: Custom notebooks
Please note that custom-made notebooks are created just for you and therefore cannot be returned or exchanged. We take great care in crafting your personalized notebook, and we hope it meets your expectations!
Take a look at our notebook collections
We harness the magic of stone paper to forge reusable notebooks that will last through the ages. An ideal tool to stand up against paper waste.
Can I really use my stone paper notebook 500 times? What is stone paper? Is stone paper sustainable? Here are the answers to the most popular questions.
Yes, that’s what we do. We love to design and produce personalized notebooks for businesses. You can send us your cover design for review. Then, depending on the type of cover, we could have it produced within 5-8 working days. But, if it’s an urgent order we could produce the notebooks within 3 working days for an extra fee. Delivery takes between 1-3 working days, depending where you are in the world. Are you interested in placing an order for personalized notebooks? Request a quote.
How does MOYU work?
It's simple. You take one of our erasable stone paper notebooks and write on it with a MOYU pen. When you are ready to write something else, you erase the ink with a damp cloth and start writing on it all over again. If you want to save your notes, we recommend you use one of the free scanning apps. More on how to MOYU.
How long does it take for the ink to dry?
It depends a bit on the weather. But it usually takes MOYU ink about 10 seconds to dry. More on MOYU erasable pens.
How long will my MOYU notebook last?
In theory, you can erase the pages in MOYU stone paper notebooks an endless amount of times. However, at some point, you will start to see the page quality go down. The last time we tested, we managed to erase a page 500 times before we began to see any wear. When it comes to the cover, it will depend on how carefully and intensely you use the notebook. Hardcovers tend to last 2-3 years, while the premium hardcovers go up to 5 years. Curious about the different cover designs? Take a look at our erasable notebook collections.
What is stone paper?
Stone paper consists of 80% limestone dust, 20% HDPE plastic, and a special coating that is applied to make it print-ready. What's magical about stone paper production is that no trees, water, or chemicals are used, it requires 85% less energy, and it produces 65% less CO2 emissions.
Where can I request prices for resellers?
You can leave your contact details, and we will send you our special discount prices for official MOYU resellers.
Where do I sign up to become a MOYU brand ambassador?
So you want to become a MOYU Stone Paper Warrior? Awesome! Apply for the MOYU Ambassador Program.
Why is stone paper better than tree-pulp paper?
Stone paper notebooks rock the Life Cycle Assessments with a 6,3% compared to single-use paper notebooks! It means that if you calculate the CO2 emissions equivalent, MOYU is almost 20 times less polluting than using a regular tree-pulp paper notebook. More about stone paper.
Explore our impact editions
We work with organizations that support initiatives which align with our values. MOYU 💚 good causes!
Rainforest Conservation
Adopt Rainforest Edition
Nature-inspired notebooks to help protect the tree canopies and preserve biodiversity in Costa Rica.
